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Storage Space
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Each piece of media you store on the site counts towards your allotted quota of space. The more videos you plan to store, the more space you’ll need.
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1.0 GB
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10.0 GB
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30.0 GB
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50.0 GB
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Custom
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Number of Reports
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The site will store and keep this many reports on your account for as long as your account is active. When you create your limit, you can delete old reports to free up space. This will, however, prevent you from reviewing your past work when a repeat job comes up.
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10
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Unlimited
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Unlimited
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Unlimited
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Custom
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Video Sharing
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On all levels you can upload videos to your account. However, they will be forced to stay in the private media section preventing you from sharing videos on reports if video sharing is not a feature of your account level.
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Video Bookmarking
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On all levels, you can create bookmarks in your videos that will allow you and your viewers to jump directly to that point in the video. This feature is useful to pinpoint where in the video your customers attention should be drawn.
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Extract Images from Videos
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Image Sharing
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Indicates whether or not you can attach images to the public media section of your reports and share them. This is available on all levels.
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File Sharing
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Certain level accounts allow you to share any file type that you wish (image, video, pdf, doc, CAD, etc.) while Express allows you to share images but store both images and videos.
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# of Sites / Offices
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A site will allow you to share storage space across user accounts but partition your users into groups that cannot see each other’s work.
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1
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1
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2
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3
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Custom
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# of Users
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Indicates how many unique user names you can create that have access to the information stored in your RIDGIDConnect account.
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1
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5
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15
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25
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Custom
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Contact Mgmnt.
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Certain levels of accounts have advanced contact management features built in that allow you to upload contact lists, export to your GPS unit, review all reports associated with a contact, and build contact hierarchies.
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Dispatch
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Indicates whether or not you can take advantage of the mobile GPS tracking features and alert capabilities of RIDGIDConnect.
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Mapping
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Each contact that you create in your account is geocoded by the system and you can interact with these records on a Bing map. This allows you to analyze the distribution of your clients, get driving directions, and help plan your route.
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Job Code Sharing
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Each report can be shared by having the site generate and send an email to the contacts you specify. A link will be in the email they receive that allows them to open your report.
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Customer Logins
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If you have a customer who you will be sharing multiple reports with, you can allow them to create a user name and password to the site which will give them access to a table that contains all the reports you’ve shared with them. This will remove the hassle of making them keep track of all the emails with report links you’ve sent them. This is not a full RIDGIDConnect account like the one you signed up for. It just gives them a page that organizes their report links.
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Job Expirations / Views Limit
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As added security, you can set the links to reports that you share to expire on a certain day. You can also allow them to be viewed a certain amount of time before access is removed.
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HQ Integration
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Link on Your Site
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Retrieving a report can be done by entering both parts of a job code on the home page of RIDGIDConnect in the upper right hand corner. This feature allows you to create and embed code on your own website that will allow your customers to retrieve their reports directly from your website.
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Mobile Applications
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RIDGIDConnect has iOS and Android applications that allow you to capture images and videos on your smartphone and upload them directly to your RIDGIDConnect account.
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Mobile Site Access
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Desktop Uploader
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This software compresses videos on your computer before they are uploaded to the site. It can handle interrupted internet connections and resume where your upload left off when the internet becomes available again. It’s also great for uploading in the background while you work on the rest of the report in your web browser.
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