Each piece of media you store on the site counts towards your allotted quota of space. The more videos you plan to store, the more space you’ll need.

The site will store and keep this many reports on your account for as long as your account is active. When you create your limit, you can delete old reports to free up space. This will, however, prevent you from reviewing your past work when a repeat job comes up.

On all levels you can upload videos to your account. However, they will be forced to stay in the private media section preventing you from sharing videos on reports if video sharing is not a feature of your account level.

On all levels, you can create bookmarks in your videos that will allow you and your viewers to jump directly to that point in the video. This feature is useful to pinpoint where in the video your customers attention should be drawn.

On all account levels, you can extract images from videos to share on your reports. This is especially useful on Express accounts where you can only store videos in your private media, not share them on reports.

Indicates whether or not you can attach images to the public media section of your reports and share them. This is available on all levels.

Certain level accounts allow you to share any file type that you wish (image, video, pdf, doc, CAD, etc.) while Express allows you to share images but store both images and videos.

A site will allow you to share storage space across user accounts but partition your users into groups that cannot see each other’s work.

Indicates how many unique user names you can create that have access to the information stored in your RIDGIDConnect account.

Certain levels of accounts have advanced contact management features built in that allow you to upload contact lists, export to your GPS unit, review all reports associated with a contact, and build contact hierarchies.

Indicates whether or not you can take advantage of the mobile GPS tracking features and alert capabilities of RIDGIDConnect.

Each contact that you create in your account is geocoded by the system and you can interact with these records on a Bing map. This allows you to analyze the distribution of your clients, get driving directions, and help plan your route.

Each report can be shared by having the site generate and send an email to the contacts you specify. A link will be in the email they receive that allows them to open your report.

If you have a customer who you will be sharing multiple reports with, you can allow them to create a user name and password to the site which will give them access to a table that contains all the reports you’ve shared with them. This will remove the hassle of making them keep track of all the emails with report links you’ve sent them. This is not a full RIDGIDConnect account like the one you signed up for. It just gives them a page that organizes their report links.

As added security, you can set the links to reports that you share to expire on a certain day. You can also allow them to be viewed a certain amount of time before access is removed.

SeeSnake HQ allows you to collect digital pipe inspection content. It can be downloaded here and will integrate directly with your RIDGIDConnect account.

Retrieving a report can be done by entering both parts of a job code on the home page of RIDGIDConnect in the upper right hand corner. This feature allows you to create and embed code on your own website that will allow your customers to retrieve their reports directly from your website.

RIDGIDConnect has iOS and Android applications that allow you to capture images and videos on your smartphone and upload them directly to your RIDGIDConnect account.

RIDGIDConnect has a mobile site that can be found here. You can fill out all of the fields on a report, attach media, and send it while still in the field without needing to return to the office!

This software compresses videos on your computer before they are uploaded to the site. It can handle interrupted internet connections and resume where your upload left off when the internet becomes available again. It’s also great for uploading in the background while you work on the rest of the report in your web browser.